about us
Our Company
We have been in business since 2003 and have various lines of business including:
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Health & Beauty: High-End Cosmetics, Skincare, and Hair Care
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OEM Aftermarket Auto Parts
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Collectible Dolls & Toys
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Furniture
We also market products offered by local businesses and have sold everything from fudge to excess and obsolete items from local businesses.
Our Policies
Sales Tax:
- North Carolina: 7.75%
Shipping:
Purchases - Excluding Furniture:
- We ship either USPS or FedEx. Purchases are shipped within 3-5 business days from cleared payment. E-mail containing shipping and confirmation information are sent to valid supplied e-mail address at the time the package is handed over to the shipper.
Furniture:
- Furniture purchases are handed to the shipper within 3 days of cleared payment with expected delivery within 15-21 days. Shipping information including link to tracking information is supplied once the package has been picked up by the freight service.
Return Policy
Purchases:
Return of purchase that is in original/unused as received condition accepted for a full refund of price provided:
- Buyer must notify seller of plans to return within 7 days of receipt of purchase. Notification must be received through the Return Merchandise Authorization (RMA) located below. You will need the order number and Include the reason for return.
- Return must be received within 10 days of return notification. Package must include the order number and reason for return.
- There is a 10% restocking fee. 30% restocking fee for furniture
Original shipping and handling fees are non-refundable. Buyer is responsible for cost to return the item
Problem with your order:
- We must be notified within 7 days of receipt of purchase. E-mail us at customerservice@inxstous.com with your Order no. for reference and a brief explanation. Thank you.